Frequently Asked Questions

A scheduled appointment is one that is reserved just for you. If you are not able to make your appointment, please provide 24 hours notice to cancel with no charge. Feel free to discuss this in more detail in person. 

All services are currently being held online using a HIPAA-compliant and secure telehealth platform. 

I am an out-of-network provider and am not on any insurance panels. I will provide you with invoices that contain the information you will need to submit for out-of-network reimbursement to your insurance company. 

You can call your insurance company to inquire about your specific coverage and reimbursement. Here are some helpful questions to ask:

• Do I have out-of-network coverage?
• If so, is there an annual deductible? Have I met it? If no, how much has been met?
• What percentage do you cover for out-of-network mental health providers?
• Is there a maximum amount you reimburse per visit or per year?
• Is there a claim form that I must use to submit for reimbursement?
• How much time do I have to submit a claim after my session?
• Do I need a pre-authorization? If so, how do I obtain it?

If they ask for CPT codes (Current Procedural Terminology), the most common used in my practice are:

• 90791 (in-person initial consultation)
• 90834 (in-person 45 minute session)
• 90791-95 (virtual initial consultation)
• 90834-95 (virtual 45 minute session)
• 90847 (family therapy with patient present)

​
If they ask for provider information:
Sabrina Romanoff, Psy.D.
NPI: 1962965335
License Number: 024296

After your first session, ask me to send you a superbill (document with all the information that they require). You can submit the superbill to see how much reimbursement you will receive. You can also read the enclosed E.O.B (Explanation of Benefits). If you do not hear from them within 30 days, you can call to follow up on the status of the claim. 

I can provide a letter or help complete forms to verify diagnosis and services. However, I do not correspond with insurance companies by phone.
​